“Member Care is the ongoing investment of resources by mission agencies, churches and other mission organizations for the nurture and development of missionary personnel. It focuses on everyone in missions and does so over the course of the missionary life cycle, from recruitment through retirement.” --Kelly O’Donnell, Doing Member Care Well

As we are called to fulfill the Great Commission, we must never forget that we are first of all called to the Great Command: “… love one another, as I have loved you.” (John 13:34) Jesus showed us that the two go hand in hand when he said, “By this all men will know that you are my disciples, if you have love for one another.” (John 13:35) We need each other. We are all called to “Bear one another’s burdens” (Gal. 6:2) and to “Encourage one another day after day” (Heb. 3:13). How We Take Care of Our Missionaries

How We Take Care of Our Missionaries

OM USA has a team of Member Care staff called and equipped to assist cross-cultural workers sent out by OM USA to various fields. Whenever our field workers have questions or concerns, they can contact any of our Member Care staff. These relationships are first established during the OutBound conference which potential missionaries from the US attend as part of their process of joining OM. Once a new missionary is on the field of service, the Member Care team continues on in a supporting role and is available to be a point of contact to aid in their spiritual, emotional, and physically well-being. Our Member Care team also is available to debrief your time on the field upon transition and/or re-entry back to the US. To contact our Member Care team, our general email address is: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Components of Member Care

Master Care
Giving priority to your relationship with God and allowing Him to care for you

Self-Care/Mutual Care
Personal responsibility to care for your own well being, as well as caring for the needs of locals and your team members

Sender Care
Your church & OM USA working together to support you pre-field, on the field and upon re-entry

Specialist Care
Pastoral care, medical care, training, team building, counseling & career advice

Network Care
Care from international Member Care networks to help provide and develop resources

As the point of contact in the OM USA office, the Member Care team provides:

• Assistance with Finances, Insurance, Taxes, Retirement, etc.
• Resources
• A Listening Ear
• Help in finding answers for Practical, Emotional and Spiritual needs
• Help in Conflict Resolution
• Re-entry Assistance